WALDEN POND FWSD

Resources

Contact Customer Service

(281) 579-4500
[email protected]
Hours of operation
(Closed for Major Holidays):
Mon-Fri 8:00 AM – 5:00 PM (CST)

For Emergencies And After-Hour Assistance

Direct (281) 398-8211
Toll free 1-800-990-0608
Hours of operation: 24/7

Payment Options

Pay Bill Online:

Resident Portal Login

One Time Online:

Pay Bill

Phone:

(281) 579-4500 (Select Option 1)

Mail In:

Use the address on your water bill payment coupon.

In Person Payment Locations

Houston OFFICES

Katy Office:
2002 W Grand Parkway N – Customer Lobby on north side of building
Katy, TX 77449

Northwest Houston Office:
17495 Village Green Drive
Jersey Village, TX 77040

El Paso OFFICES

Horizon Office:
14100 Horizon Blvd
Horizon City, TX 79928

North Texas OFFICES

Forney Office:
9558 Helms Trail, Ste 100
Forney, TX 75126

Frisco West Office:
1230 Brendan Drive
Little Elm, TX 75068

Town of Providence Village:
1755 Main Street
Providence Village, TX 76227

More Information

If your bill is paid after the due date on bill, you will be subject to a late fee.
If a check payment (including payments made via alternative payment services) is returned unpaid by your bank you will be subject to a return item fee.
If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
If a delinquent tag is issued you may be subject to a delinquent tag fee.
If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit.
If a request is made for service to be temporarily turned off you will subject to a turn off fee, and a fee to resume service.