Connect Service

Let’s Get Started

We are so excited to assist you with connecting your new service! Please follow the link to your district and complete the online application.

Before the Services Can be Transferred

The Service Agreement must be signed, ID verification, and prior fees (if applicable) to be paid. All payments must be made in the form of a money order or personal check.

Office location:
2002 W Grand Parkway N
Katy, TX 77449
(Payment lobby and payment drop box located on the Northside of the building)

Office hours:
Monday – Friday 8:30 am – 5:00 pm

Application for Residential Utility Service

Applications processing time is 2-3 business days. If you need water service today, please contact our Customer Service line at 281-579-4500 for your district’s requirements.

Locate your district below.